We're a small team and we read every message. Reach out to the right address and we'll get back to you promptly.
Questions about the product, feedback, or anything else.
hello@sh1ft.ioPayment issues, refunds, plan changes, or invoice requests.
billing@sh1ft.ioGDPR requests, data deletion, terms enquiries, or legal matters.
legal@sh1ft.ioResponse times: We typically reply within 1 business day. For billing issues, we aim to respond within a few hours. We're based in Copenhagen, Denmark (CET/CEST timezone).